Seeking an administrative position that allows me to utilize my professionalism, commitment to excellence and demonstrated integrity and ability to communicate and work with senior management, associates and customers.  Excellent interpersonal skills and the ability to collaborate effectively with co-workers at all levels as well as being self-motivated and able to work independently or in a team are attributes I embody.

 

Summary of Qualifications

Demonstrated accomplished administrative office manager with extensive experience assisting executives and ensuring seamless and efficient office operations.  Ensure highly polished skills including proficiency with all Microsoft Office products. Years of experience in scheduling multiple calendars and making all types of meeting/conference and travel arrangements.  Excellent written and oral communication skills with outstanding customer service focus.  Creative problem solving skills provide for quick resolution as or before issues arise.

 

Education

2001 Student, University of Phoenix, Westminster, CO 

1980 Student, Front Range Community College, Westminster, CO

1973-2014 Professional and Personal Growth Certification, In-House Training

1973 Graduate, Northglenn High School, Northglenn, CO

 

Related Experience

 

Office Assistant, North Metro Lawn Care, LLC., Thornton, CO

April 2015-May 2015 and September 2015

·               Called all current and previous customers (36 page list) to give them the opportunity to schedule aeration, fertilization and sprinkler turn-on and turn-off services. 

·               Scheduled services as contact was made or returned calls to schedule services.

·               Prepared the daily schedules and called customers the day before to let them know the 2 hour window when the technician would be arriving at their home.

·               Created the regular mow customer tracking cards for the season according to the day of the week the customer was scheduled for service.

·               Prepared the request for quote form as needed for clean-ups or new mow customers.

·               Recorded when mow contracts were returned and scheduled services according to which services they requested.

 

Administrative Specialist/Assistant/Technician, City of Northglenn, Northglenn, CO

December 2003 – June 2014

·               Issued building, right-of-way and utility permits * Provided answers to property improvement concerns from residents and contractors  *  Prepared weekly deposits collected by the Building/Engineering Divisions  *  Entered permit data into a spreadsheet for end of month report *  Managed department filing *  Maintained building copy room equipment and supplies as well as the postage machine  *  Other duties included: mail distribution, accounts payable, conference room reservations, time sheet preparation, support to the Planning Commission, Board of Adjustments and Parks Foundation including meeting transcription

·               Served as the Clerk for the Parks, Recreation and Cultural Services Advisory
Board, taking and transcribing monthly meeting minutes, providing guidance to applicants of fee waivers, amplified sound and vending permits, issuing said permits and collecting the fees.  Responsible for updating Board documents, working with other city entities to get Public Hearings posted

·               Served as an integral member of the team developing the yearly budget

·               Tracked department budget, preparing monthly budget reports

·               Assisted applicants applying for financial aid, preparing recommendations for the
Director’s review

·               Provided support for events held in the parks and recreation center including coordinating every detail of the July 4^th Car Show 2012-2014

·               Conducted on-line research for information regarding parks and recreation related supplies, programs, policies and procedures in other cities across the nation

·               Created memorable presentations as well as fliers, thank you notes, invitations and brochures

·               Prepared and secured contracts for purchasing of capital equipment and yearly services for the city parks

·               Participated in and took responsibility for many successful special projects including the City Millennium Bridge Brick Sale and Installation Project in cooperation with the Community Foundation

·               Prepared yearly annual report with information provided by the supervisory staff

 

Department Assistant, Boulder County Community Services, Boulder, CO

October 2001 – December 2003

Supervised the part-time front desk staff *  Served as the facility point of contact for two buildings  * Coordinated special training for department staff members  * Served as the Department liaison on a variety of internal (Diversity) and external committees (Children’s Services) *  Provided accounts payable and purchasing services for the department *  Participated in and provided assistance for special projects (Metropolitan Mayors and Commissioners Youth Awards) * Managed the office and the budget ensuring regular and accurate reporting out of the $5M budget

 

Assistant/Department Assistant, AT&T/Lucent Technologies/Avaya, Westminster, CO

April 1985 – July 2001

Covered for absent secretarial staff  *  Provided support to Department Head, Supervisors and Associates of 150+  *  Calendar Management  *  Prepared routine correspondence  *  Utilized email for communicating as well as faxing and regular mailings *  Secured and set up audio/video bridges  *  Arranged meetings/conferences/travel including 3 day conference at the Brown Palace Hotel in Denver with an evening event where coordination of transporting
staff from another Denver location was required in addition to securing instruments for the staff band coming in from Washington state *  Maintained department files  *  Administered $15,000 recognition budget *  Prepared department associate’s monthly expense reports *  Prepared requisitions for personnel/supplies/equipment *  Coordinated timely/appropriate department rewards/recognition events *  Created presentations and spreadsheets for instruction and tracking purposes  * Served on a number of internal committees

 

Clerk/Secretary, State of Colorado (State Board for Community Colleges and Occupational Education, Individually Guided Education/Conservation Education, and the Division of Wildlife Ecological Services), Denver, CO

May 1973 – June 1983

Scheduled school visits *  Prepared and managed school records *  Prepared routine correspondence  * Organized annual state Vocational Agriculture Conference *  Answered phones and screened calls *  Took and transcribed minutes for monthly State Board meetings

 

Additional Experience and Training

Served as the Volunteer Chair for the American Cancer Society Relay for Life at
Webster Lake 2012-2014.  CPR Certified.  Certificates received for completion of numerous in-house training courses for professional and personal growth.